Customer Satisfaction

Your satisfaction with both the products you buy and the service we provide must be complete. We offer only products we use or would use ourselves. We offer them at fair prices and we stand behind them.  Whether you are a first time customer or if you are a long time customer we can not stress enough our commitment to quality products and service satisfaction. If for any reason you are not satisfied with a product you have purchased from us, you may return it if it is unused and it is in its original carton within 30 day of purchase for a full refund (less shipping).

Safe Shopping Guarantee

Official Filters.LLC uses the GoDaddy.com payment authorization system so that you do not have to worry about credit card safety. Also, our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all your personal information, including your credit card number, name and address, so that it can not be read as the information travels over the internet. Official-Filters LLC does not allow any transactions that occur on an insecure connection. For security reasons card numbers are transmitted directly to GoDaddy.com for authorization. Official-Filters LLC does not record your card number anywhere.

No Handling Charges

All shipping charges are stated up-front.Official-Filters LLC never charges additional handling fees.

Returns

Simply click here to view our return policy and print a return  form to send back with your order. Questions/ Comments? Please contact us at info@official-filters.com